Please use the form on the right to contact me.

I look forward to learning more about how I can meet your training, speaking, or voice-over needs. To make a counseling appointment, please call Lakeshore Counseling directly at (440) 963-0402.

Thank you!

2440 Western Avenue, #603
Seattle, WA, 98121
United States


Executive Coaching


What makes or breaks a career? You can earn degrees, certifications, and job tiles – but without the right people skills eventually, your career hits a wall. Soft skills are micro-skills such as the ability to accurately read emotional signals, clearly convey ideas, build relationships, project confidence, and address conflict. Any deficits are a guaranteed roadblock to business success. The good news is that soft skills can vastly improve with the right coaching and feedback.


Soft skills training produces hard results.
— Susan Fee

Bottom Line Results

How much money is it costing you or your business to manage “people problems”? Soft skills coaching produces hard results. Here are just a few ways it can positively affect your bottom line:

  • Refining professional communication skills

  • Increasing emotional intelligence

  • Enhancing executive presence

  • Polishing presentation skills

  • Working with the media

  • Improving team effectiveness

  • Gaining insight into personality types

  • Defining and resolving conflict

  • Facilitating brainstorming/problem-solving sessions

  • Adapting to change

  • Streamlining decision-making

Coaching Style & Fit

Choosing your coach is an important decision. In addition to seeking professional credentials and experience, you’re also looking for goodness of fit. That’s why I offer a complimentary 30-minute consultation before you commit.

I’ve worked with clients in healthcare, banking, technology, education, and non-profits. A few career highlights include:

  • Certified Professional Coach, trained to identify and advance goals

  • 2016 TEDx Presenter, crafting and marketing your message

  • National speaker, managing speaker anxiety and refining presentation skills

  • Storyteller, helping you articulate your story

  • Author of 5 books, developing content for varied learning needs

  • 20+ years Business Owner, offering professional perspective

Coaching Services


  • Available by phone, Skype or onsite

Group Facilitation

  • Manage group dynamics and facilitate productive conversations by clarifying goals, establishing communication process, addressing conflict, and fostering create problem-solving

Next Step

Contact Susan Fee to discuss your specific goals and rates. Pricing is negotiable for non-profits. References available upon request.