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Dealing with Difficult People Tips Booklet


Dealing with Difficult People Tips Booklet


Dealing With Difficult People is a booklet filled with 83 concise tips for handling button pushers - those challenging people who seem to know exactly what to say and do to get under your skin. Think of these people as your teachers, and the lessons they share are all about you. Once you learn the lesson, you can minimize or extinguish the negative effects difficult people have on you.

Learn how to:

  • Communicate assertively
  • Manage your emotions
  • Calm angry situations
  • Handle threats
  • Reduce stress
  • Rebuild relationships


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