Please use the form on the right to contact me.

I look forward to learning more about how I can meet your training, speaking, or voice-over needs. To make a counseling appointment, please call Lakeshore Counseling directly at (440) 963-0402.

Thank you!

2440 Western Avenue, #603
Seattle, WA, 98121
United States



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Dealing with Difficult People Tips Booklet


Dealing with Difficult People Tips Booklet


Dealing With Difficult People is a booklet filled with 83 concise tips for handling button pushers - those challenging people who seem to know exactly what to say and do to get under your skin. Think of these people as your teachers, and the lessons they share are all about you. Once you learn the lesson, you can minimize or extinguish the negative effects difficult people have on you.

Learn how to:

  • Communicate assertively
  • Manage your emotions
  • Calm angry situations
  • Handle threats
  • Reduce stress
  • Rebuild relationships


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