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"Initial
encounters are emotionally concentrated events that can overwhelm
us - even convince us that the room is spinning. We walk
away from them with a first impression that is like a Polaroid
picture - a head-to-toe image that develops instantly and
never entirely fades."
Psychology Today, May/June 2004
"The
ability to connect in short, casual conversations can make
or break careers, friendships and romances - it's how we
gather information and, we hope, make a favorable impression."
Roxanne Roberts, Washington Post November 2, 2004
" Psychologists agree that snap judgments are a holistic phenomenon
in which clues (mellifluous voice, Rolex watch, soggy handshake,
hunched shoulders) hit us all at once and form an impression
larger than their sum."
Psychology Today, May/June 2004
" We can pick up a smile from 30 meters away. A smile lets us
know that we're likely to get a positive reception, and it's
hard not to reciprocate."
Paul Ekman, Professor of Psychology
University of California Medical School
Psychology Today, May/June 2004
"Given
what we know about the potency of first impressions,
it might be a good idea to
heed the recommendations of experts on handshaking etiquette
and try to make that first handshake a firm one."
Journal of Personality and Social Psychology, July 2000
Recent
Press
"Yup,
you blew it, but there's hope. Try this expert advice
[from Susan Fee] on bouncing back from a lousy first impression."
Real
Simple Magazine
September,
2005
"Susan
Fee, a licensed counselor, coach, trainer, and author has
seen it all - from overdrinking at the company holdiay party
to having a credit card rejected at a business meeting with
a prospective client."
Marcia
Pledger,
Business
Etiquette
Cleveland
Plain Dealer
April
11, 2005
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