"Factory Tours"

by Susan Fee

“So that’s how they do that!”  My five year old daughter (perhaps the world’s youngest chocoholic) was staring wide-eyed during a tour of Harry London’s Chocolates.  She had just learned how cream filling gets in the chocolate’s center.  With her love of sweets and our mutual interest in cooking, a behind-the-scenes tour seemed like a good idea.  Now we’re hooked.       

If your family has a particular interest, or if you’re looking for low-cost entertainment, factory tours fit the bill.  Many of the businesses are family run and started in a basement.  It’s inspiring to experience the results of one person’s dream and hard work.  Some families have even designed vacations around factory toursA great resource is Watch It Made in the U.S.A by Karen Axelrod and Bruce Brumberg (2002, Avalon Travel).  Or, check www.factorytoursusa.com

A few tips before you go:  Make reservations.  Some tours are booked months ahead.  Tours usually begin and end in the gift shop, prompting most kids’ desire to purchase something.  Check for age appropriateness.  Some factories are not suitable for young kids, or cannot accommodate handicapped and strollers.  Take advantage of the educational aspect.  Beforehand, ask your kids how they imagine a product is made.  Encourage them to prepare questions.  Ask your tour guide for handouts to continue the dialogue.  Afterwards, have your kids write thank you notes to the company mentioning their favorite highlights. 

Here are some local highlights.  If chocolate is just as exciting in your household as it is in mine, you’re in luck!  Two companies provide kid-friendly tours, and the free samples are a bonus!  Harry London makes one of Oprah’s favorites, White Pretzel Joys, and produces 90% of Disney’s chocolates.  The 45-minute tour includes a short movie.  Details:  5353 Lauby Road, North Canton.  Tours are held Monday-Saturday 9-4.  Cost is $3.00 adults and seniors, $2.00 3-18, under 2 free.  Check www.harrylondon.com, or call 800-321-0444.  Think Malley’s Chocolates, and you may think marshmallows.  It’s their biggest seller for good reason.  It’s the only factory we’ve seen with pink walls (to make the chocolate look even more appealing).  Tours are about one hour including shopping time.  Details:  13400 Brookpark Road, Cleveland.  Tours are held Monday-Friday 9-3.  Cost is $3.00 per person, children under two are free.  Check www.malleys.com or call (216) 362-8700. 

Schwebel’s Baking Company puts my bread machine to shame.  This tour shows how hundreds of pounds of dough is mixed, shaped, and baked into 10,000 loaves daily.  Just as the mouthwatering aroma becomes overwhelming, each person receives a loaf of fresh bread.  Dare I admit we broke ours open in the car?  Details:  1950 Newberry Street, Cuyahoga Falls.  (Also available at the Solon and Youngstown plants).  Tours are seasonal and by appointment only.  Approximately 45 minutes.  Free.  Check www.schwebels.com or call (330) 929-9822. 

Before touring the Jones’ Potato Chip Company, my daughter insisted that potato chips just grew that way.  Seeing 50,000 pounds of potatoes changed her opinion.   The best part is sampling warm potato chips!  Tour length is approximately 30 minutes.  Details:  265 Bowman Street, Mansfield.  Tours are by appointment only and free.  Check www.joneschips.com or call (419) 522-2988.         

Another tour to check while in Mansfield is Carousel Magic!  You’ll have a new appreciation for wooden carousels when you see what goes into the sketching, carving, and painting of just one animal.  A bonus to this trip is the Richland Carousel Park located one block away.  Tours are approximately 45 minutes.  Details:  44 W. Street, Mansfield.  Tours are held Tuesday-Saturday 10-4.  Cost is $4.00 for adults, $1.00 for children 5-12, under 5 free.  Check www.carouselmagic.com or call 888-213-2829.     

Visiting Longaberger Homestead is a day-long experience.  The tour is self-guided and allows you to watch nearly 1000 artisans at work.  This factory is state-of-the -art, clean, and built with the viewing public in mind.  Guides are stationed along the way as well as pictures and displays to explain the process.  For a fee, you can make your own basket with the help of a professional.  Pick up the free shuttle from the homestead location where shopping and eating abounds.  It’s worth the extra 20 minutes to travel to the home office to see the wonders of architectural imagination:  a building inside a basket!  Plan at least 30 minutes for the tour.  Details:  5563 Raiders Road, Frazeyburg.  Tours are free and available 7 days a week March 30-November 26.  Check www.longaberger.com or call (740) 322-5588. 

Get ready for some mind-boggling numbers when you tour the Plain Dealer production plant.  Within its 10,000 acres, the warehouse stores 6,400 rolls of newsprint, and the presses can print 21 newspapers a second – that’s 75,000 an hour!  There’s a lot more to experience, but only for kids eight and older.  Details:  4800 Tiedeman Road, Brooklyn.  Public tours are Tuesdays and Saturdays at 1:00 and last about an hour.  Free.  For more information check www.plaindealer.com or call (216) 999-5665. 

Susan Fee is a freelance writer living in Sagamore Hills, OH.  She’s author of the college survival guide, My Roommate is Driving Me Crazy!  (June, 2005 Adams Media).  She can be reached by visiting www.susanfee.com